There will be NO EXCEPTIONS. Ownership of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS.
All Packages Will Be Processed 3-7 Business Days
We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control if your purchase is lost or damaged by USPS, we cannot provide a refund. All purchases are shipped by USPS and insured through USPS.
If your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE TO FILE THE CLAIM WITH USPS.
WE ARE NOT RESPONSIBLE TO WEATHER RELATED DAMAGE OR DELAYS! ONCE PACKAGE LEAVES OUR HANDS IT IS COMPLETELY OUT OF OUR CONTROL! PLEASE CONTACT YOUR LOCAL POST OFFICE ABOUT ANY INFORMATION REGARDING YOUR PACKAGE 📦
Please, please make sure your address is correct before placing order we will not be responsible for incorrect addresses.Once again we are not responsible for package once it transfers to USPS, it is then their responsibility to deliver and handle your package Thanks for understanding.
If you have any questions please contact us on instagram @Freshnessbeautybar.nyc
And you will recieve a response quickly and efficiently
Response time [ within 3-6 hours ]
Thank you